Privacy Policy
At Hot Streak we take your privacy seriously. When you register to play slots and table games, we collect information to run your account securely and comply with licensing requirements. This policy explains what we gather and why.
We operate under UK Gambling Commission rules. Your data is processed lawfully and stored in secure systems. You can access, correct, or request deletion of your information at any time by contacting our support team.
What We Collect
- Name, address, date of birth for identity verification
- Email and phone for account recovery and notifications
- Payment details for deposits and withdrawals
- Gameplay data to detect fraud and ensure fair play
- Cookies and device information for session management
We use this data solely to provide our services. We do not sell your information to third parties for marketing.
Your Rights Under GDPR
- Request a copy of the personal data we hold
- Ask us to correct inaccurate information
- Request erasure where legally applicable
- Object to processing or restrict how we use your data
- Lodge a complaint with the ICO if you are unhappy
Contact our Data Protection Officer via the support section if you wish to exercise any of these rights.
We use cookies to keep you logged in, remember your preferences, and analyse site usage. Essential cookies are required for the casino to function. Analytics and marketing cookies are optional; you can manage your choices in our cookie banner or your browser settings. We work with trusted partners who process data on our behalf under strict agreements.
If you have questions about how we handle your information, our support team is available to help. We review this policy regularly and will notify you of significant changes. Third parties who process data on our behalf are bound by strict agreements. We do not use your information for purposes beyond those described without your consent.